Our Live Chat / Phones & Support Channels are currently down while we undergo a system upgrade
Please send all requests through to: [email protected]
FUELED BY AUSTRALIAS FASTEST WEB HOSTING PROVIDER
Our Live Chat / Phones & Support Channels are currently down while we undergo a system upgrade
Please send all requests through to: [email protected]
FUELED BY AUSTRALIAS FASTEST WEB HOSTING PROVIDER
Our Billing Team can be contacted by phone during weekdays, 9AM to 5PM (AEST).
Send an email to our sales team at [email protected] for a prompt response.
Customer Service: 1300 114 042 - Option 1
Billing: 1300 114 042 - Option 2
Technical Support: 1300 114 042 - Option 3
Existing customers can log in to admin portal and start a new eTicket with our helpful Billing department for help.
Need help submitting an eTicket?
We have a plethora of answers, some of which may relate to your problems.
Unfortunately, there are some things you may not be able to fix yourself.
Our Technical Support team is available 24 hours a day, 7 days a week.
Start up a live chat with one of our friendly Technical Support members.
Feedback
For domain name, hosting service, and VIPControl account recovery, please visit out our Feedback forms.
Careers
Visit our careers website or send an email to [email protected] for information any current job openings available.
Post
Please send any regular mail to:
level 2 / 11 York St,
Sydney NSW 2000
Cheques/Money Orders
We do NOT accept cheques. If you send us one our very hungry shredder will appreciate it!
Head Office
level 2 / 11 York St,
Sydney NSW 2000
Due to the security on premises,
customers will only be able to attend
our office if an appointment has been
made prior to arrival.